Hi Klaus,
Do you have the configuration for LDAP authentication (Agent and
Customer) over Novell eDirectory ?
Att.
Rene.
>>> "Klaus Bruno" <[EMAIL PROTECTED]> 5/3/2008 13:30 >>>
Hi Steve
this config works for our environment:
# #
Thanks Shawn,
But this send of survey to users is automatic ? or I need to do
something ? Cause I create the survey, activate then, but when I close
the tickets no messages are send to users. Why ? Maybe a bug ??
Att.
Rene Abdon.
>>> Shawn Beasley <[EMAIL PROTECTED]> 3/3/20
Hi all,
I install the survey module 1.0.17 and create a survey with question, all of
this without problems, but how I send this to customers ? like, after a ticket
closing.
Is there a documentation about this ?
tks.
Rene Abdon.
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