Hello,
Have a look at this article (worked for me):
http://dba.stackexchange.com/questions/1261/how-to-safely-change-mysql-innodb-variable-innodb-log-file-size
Regards,
Rick
From: otrs [mailto:otrs-boun...@otrs.org] On Behalf Of Placide Lysias NJAMI
Sent: Mittwoch, 22. Juni 2016 13:35
To: ot
To: otrs@otrs.org
Subject: Re: [otrs] Prefilled content with custom MenuModule not working
anymore since OTRS 4
Hi,
22.04.2016 11:30 - Rick Heisterhagen schrieb:
> I used to add custom menu buttons in
> Frontend::Agent::Ticket::MenuModule to prefill AgentTicketNote since
> OTRS
Hello everyone,
I used to add custom menu buttons in Frontend::Agent::Ticket::MenuModule to
prefill AgentTicketNote since OTRS 3.0 until 3.3 with URL encoded HTML content,
the method is explained here:
http://blog.otrs.org/2010/11/02/otrs-3-0-ticket-templates/
Now after upgrading to OTRS 4 and
Hi,
I am looking for a way to let the state automatically change to open of the
ticket that you merge another ticket into. The reason is that often customers
do not care about the ticket number in the subject and open a new ticket and
when merged to the "main" ticket it disappears because the "
Hey there,
Does anyone know how to set the global value PendingDiffTime queue based in
OTRS 3.3?
I had the idea to maybe add a new MenuModule in the TicketZoomView present that
to specific groups and add the custom DiffTime behind "" but I
don't know what.
Any help is appreciated. Thanks!
--
Hi,
I would like to install the latest minor patch but there is still a Windows
Installer missing.
http://ftp.otrs.org/pub/otrs/
Anyone an idea when it's released?
Thanks!
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OTRS mailing list: otrs - Webpage: http://otrs.org/
A