Hello,
I have some trouble whit EMail Notification.
I ha ve configured a POP3 account.
If i send a message to this POP3 account, le message is sent in the good queue
and i my agents receive an email.
If a customer create a new ticket, my agents don't receive notification mail !
if an agent edit o
Hello,
Is it possible to hide a categorie in the faq for the public and the customer ?
I want a categorie only viewable by my agents.
I can create article only viewable by my agents but i will be great if we can
hide some categories ;-)
thank's a lot.
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No virus found in this outgoing messa
