[otrs] Define different freetext field for differens queues?

2007-09-18 Thread Sebastian Schedlbauer
Dear all, Currently our OTRS uses freetext fields to define the type of category (Tech, Billing, General, ...) Since we have different queues for all our product, it would be desirable if we could have specific freetext fields for every queue. For example one of our product has no billing

Re: [otrs] Define different freetext field for differens queues?

2007-09-18 Thread Sebastian Schedlbauer
*Gesendet:* 18.09.07 11:54:33 *An:* User questions and discussions about OTRS.org OTRS@OTRS.ORG *Betreff:* Re: [otrs] Define different freetext field for differens queues? Sebastian Schedlbauer wrote: Currently our OTRS uses freetext fields to define the type of category (Tech, Billing, General