Re: [otrs] Software error

2007-06-25 Thread Miguel Silva Costa
is whether name server resolution is functioning. LQ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Miguel Silva Costa Sent: Monday, June 25, 2007 11:37 AM To: User questions and discussions about OTRS.org Subject:

Re: [otrs] Software error

2007-06-25 Thread Miguel Silva Costa
Hello again I am sorry to repeat myself, but we are unnable to reply to our customers using OTRS, so we are having big problems. Doesn't anyone know how to solve this? Thank you for your time - Original Message - From: Silva Costa To: otrs@otrs.org Sent: Sunday, Ju

[otrs] Software error

2007-06-24 Thread Silva Costa
Hi All When I try to Reply to a ticket I get this: Software error: Modification of a read-only value attempted at /usr/lib/perl5/site_perl/5.8.8/i686-linux/Net/DNS/Question.pm line 47. For help, please send mail to the webmaster ([EMAIL PROTECTED]), giving this error message and the time and d