[otrs] Multiple OTRS-instances on one server

Hallo ML, I'm currently trying to install 3 OTRS-Instances (1.1.2, Linux, Mod_Perl) on one webserver. If I wanted to use apache 1.3.*, each OTRS must run on its own httpd on its own IP-Adress (using mod_perl1), but if i used apache2(with mod_perl2), i could use one server.. is that correct? My pro

[otrs] email

Hello otrs-ML, Is it possible to send a EMail? Not a response to a Ticket, but a single mail to one or more customers.. -- Best regards, Stefan mailto:[EMAIL PROTECTED] ___ OTRS mailing list: otrs - Webpage: http://otrs.or

[otrs] problem with webmailer freemail.web.de

Hello ML, WEB.DE (german freemail-provider) sends Messages in HTML and they look like this: --- https://freemail.web.de/"/>p {margin: 0px} -Message body- __ Die sicherste Form der Kommunikation: E-Mails v

[otrs] Follow-Up Problem

Hello ML, If someone sends an email to my otrs-system, a ticket is created (as expected). Now someone answers this ticket and sends a RE: mail to the customer. If the customer sends a replay to THIS email, no new ticket is created, only the otrs user who sent the first reply has a new message. Is

[otrs] Deleting Queues

Hi, I successfully installed OTRS on Linux, and now i want to delete the default-queues and the ones i created for testing, but cant find a way to do that. Is it possible? (should.. ;) ) -Regards, Stefan ___ OTRS mailing list: otrs - Webpage: http://o