On Tue 08/27/13 Aug, 18:22:50, Stephen Martin wrote:
> Hi All,
>
> Having a strange issue, quite a new install of OTRS have never had chance to
> see if this was working earlier and broke or just never worked but it seems
> that when a user uses the forgot password link on the
Hi All,
Having a strange issue, quite a new install of OTRS have never had chance to
see if this was working earlier and broke or just never worked but it seems
that when a user uses the forgot password link on the cutomer portal login page
they never receive an email.
I checked this and indee
Is the OTRS database schema documented anywhere? If so, where?
--
Stephen Martin
Management Concepts
http://www.ManagementConcepts.com
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To
What I'm actually looking for is the detail that goes with the options
listed at the bottom of the page. For example, for
customer::OwnerUpdate, these are the options:
Config options (e. g. )
Ticket owner options (e. g. )
Options of the current user who requested this action
(e. g. )
What
I'd like to do some customization of the OTRS notifications
(specifically, Customer:OwnerChange). Is there a listing somewhere of
the valid tokens that can be used in the notification e-mails (i.e.,
, , etc.)? I have looked
through the manual, but can find no reference to the valid placeholde
