Re: [otrs] Timezone in OTRS 3.0

2011-05-30 Thread Tiemen Ruiten
On 05/30/2011 07:45 AM, ravi shanker wrote: Hi , How do we configure timezone for OTRS? my web-server and Db server are on EST and i need my OTRS to have IST timezone. Ravi Shankar In SysConfig: Framework - Core::Time - TimeZone -- Tiemen Ruiten Linux System Administrator

Re: [otrs] Can't locate DBI.pl

2011-05-26 Thread Tiemen Ruiten
regards, Xiaoxing Of course it's allowed, but it doesn't help you much. Why not follow the instructions we gave you? -- Tiemen Ruiten Linux System Administrator - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive

Re: [otrs] Can't locate DBI.pm in @INC

2011-05-25 Thread Tiemen Ruiten
/local/lib/perl5 or /usr/lib/perl5 and /usr/local/lib/perl or /usr/lib/perl respectively. -- Tiemen Ruiten Linux System Administrator - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs

[otrs] Need TicketID errors after full disk

2011-05-17 Thread Tiemen Ruiten
Hello, The filesystem our OTRS-installation is running on filled up completely this Friday and unfortunately, since I was away for a long weekend, this was only noticed on Monday. The server had a hard reboot (argh), possibly leaving the mysql-database in an inconsistent state. Anyway I'm