ready set. Thus you can fill in whatever fields needed with whatever
data you have in the interface.
>
> Greets
> Daniel
>
> -Ursprüngliche Nachricht-
> Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von
Tim Squires
> Gesendet: Donnerstag, 5. Februa
Hi,
After digging round for a few hours, I've not found a solution and was
wandering if anyone here could help
We have a java based web application and OTRS, both used by the call
centre. Currently they have to switch from one application to the other
when raising tickets and fill in all the
t in Kernel/Languages and restart the
server, it should work seamlessly.
>
> Kind regards,
> --
> Michiel Beijen
> Software Consultant
> +31 6 - 457 42 418
> Bee Free IT + http://beefreeit.nl
>
>
> On Tue, Jan 27, 2009 at 14:54, Tim Squires wrote:
>
>> Hi all,
Hi all,
I'm trying to rename a field on the customer. To start with it's just the
Customer Id, is there any way of renaming this field without creating a
new template?
It's just a cosmetic change, just on the html that our call centre sees.
I've tried various things but always seem to break the
