Sorry if I've missed something on this, but are these spam messages from
external sources?
If so, wouldn't it be more suitable to look at stopping them at your perimeter?
I can readily recommend mailcleaner (www.mailcleaner.org) a free, open-source,
Linux-based anti spam/antivirus mail gateway.
-6, 2010! http://bit.ly/7uyQfY
On Mon, Nov 30, 2009 at 10:38 AM, Tony Johncock
wrote:
> Glad to help - I had many problems with LDAP just like you until I worked out
> that OTRS can search from the base DN.
>
> Not criticism in any way but perhaps the documentation could be made a l
at did the trick.
Regards,
Zak
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Tony
Johncock
Sent: Wednesday, November 25, 2009 4:10 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] LDAP Intregration
As a test, the way I g
As a test, the way I got ours to work was to use the base DN everywhere
(dc=domain, dc=local).
Once that bit works, you can then start to drill down to the relevant OU's.
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Markus
Nagel
Sent: 25 Nov
Apologies if this has been asked and answered but I couldn't find anything
relevant.
I am successfully implementing OTRS 2.4 but I don't receive escalation emails.
I also asked the question about the escalate by % - what does this actually do?
Thank you and again - apologies if it's already bee
