Breunese (Lemonbit) wrote:
> Vladimir Doisan wrote:
>
>> Sorry, did not change option to search All tickets
>> ===
>> see http://bugs.otrs.org/show_bug.cgi?id=1589
>> if you click on this button, the calendar will be reloaded and shows the
>> time slot with the
k for each month. ;)
===
Really, Today button should show today's appointments :)
Vladimir Doisan wrote:
> I am testing the calendar module and noticed that the "Today" button
> does not do anything useful. When Clicked - it just reloads the current
> calendar view
I am testing the calendar module and noticed that the "Today" button
does not do anything useful. When Clicked - it just reloads the current
calendar view (be it 5 day 7 day or 3 month view)
IMHO it should be loading Today's appointments in the expanded format.
I have OTRS 2.1.6
viewed the page wi
Added this request to the bug tracker
Bug 1754 has been added to the database
http://bugs.otrs.org
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one to fix it)
[EMAIL PROTECTED] wrote:
> Would you be so king to help me
> This is very important. I can not decide whether to use or not OTRS in
> my support branch
> this is extreamly important to make OTRS customer be able to authoraze
> from my database
>
> thx
>
It is, but it will require you to write a custom module IIRC.
Take a look at the Chapter 9 "Using External Backends" in the OTRS Admin
manual.
Your DBA could also write an export script fairly easily to export data
from your existing database to the OTRS' "customer_user" native table,
but this is
You can try installing the full package on a separate server/PC and just
copy the /opt/otrs directory over to the "real" server. Assuming that
your server has applications installed in the default directories, it
would be easy(er) to get it working. You could also use Windows "text"
search feature
Is it possible to have a new ticket templates based on the selected Queue?
For example when a customer selects Queue named "Printer", the new
ticket text area will show the info that needs to be entered
Printer Location:
Printer Name:
Printer Model:
Description of the Problem:
An additional feat
Hi All
I am evaluating OTRS 2.1.6 (on Gentoo Linux server, installed from
source) for use in my company and have couple questions
[Question 1]
What I am looking for is the ability to choose email addresses based on
the time/day.
Basically Monday - Friday the ticket notifications for some queue wil
