[otrs] Move from e-mail's from one queue to another

Hello,   Would like to move e-mails with specific attributes ( sender, subject ) from one queue to another. Please note that the e-mails have already been popped to the queue so you cannot use the Dispatch on Sender option, done in config file.   Is there a way to create a Generic Agent to a

RE: [otrs] Modifications in AgnesCompose.pm

way to test: put this in your code, and see if Misc->Syslog picks it up. $Self->{LogObject}->Log( Priority => 'notice', Message => "this is my change blah", ); At 11:29 AM 9/1/2003 +0200, Wilhelm Farrugia wrote:

RE: [otrs] How does an OTRS user originate a ticket?

use phone view -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Seth BrundleSent: 01 September 2003 22:48To: [EMAIL PROTECTED]Subject: [otrs] How does an OTRS user originate a ticket? We have been using OTRS for several months, and althoug

[otrs] Modifications in AgnesCompose.pm

Hello, I have modified the file AgentCompose.pm, stopped apache and started it, however i cannot see the changes. What do i need to do ? Thank you, Regards, Wilhelm Farrugia ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http

[otrs] Ldap User Database backend

[ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ], [ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ], #[ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, &#x

[otrs] Change standard Reply Form

Dear all, We would like to place the question of the client after the salutaion, how can this be done ? Thanks, Regards, Wilhelm Farrugia ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To