Yes you are right. But for some reason you have to download the modules from the otrs website manually and load them into your otrs by hand.
This worked for me Falko Zurell Head of Application Management [EMAIL PROTECTED] Mobil +49 (0)160 - 3 62 52 77 /i-d media AG Ohlauer Straße 43 D-10999 Berlin Tel +49 (0)30 - 2 59 47 - 357 Fax +49 (0)30 - 2 59 47 - 471 www.idmedia.com _______________________________________________ Board: Regine Haschka-Helmer (CEO), Franz Klose (CFO) Chairman of the Supervisory Board: Christian A. Hufnagl Headquarters: Berlin, Place of Jurisdiction: Berlin HRB 76342 UST-Id. DE812698340 _______________________________________________ ----- Originalnachricht ----- Von: [EMAIL PROTECTED] <[EMAIL PROTECTED]> An: otrs@otrs.org <otrs@otrs.org> Gesendet: Thu Jul 19 21:20:32 2007 Betreff: [otrs] installing itsm on top of existing otrs 2.2 i just upgraded our otrs installation to 2.2, and now i want to give the itsm module a try. but i was wondering why i dont see the itsm packages in the package manager. am i correct in assuming that itsm is just another module (like faq, calendar, etc.) that i can add to my existing otrs without breaking it? -- Mike Conigliaro ProActive Technologies [EMAIL PROTECTED] 203.239.0440 ext:317 www.getproactivenow.com _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
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