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Hey folks
I'm having a little problem when creating tickets
in the customer FrontEnd.
Every new submitted ticket ( customer FE )
generates 2 tickets ( agent FE ) in the queue. 1 with the
original ticket body and 1 with the message "no
body found!" as body.
Any hint?
If this question is already answered in the
list or documentation please give me a hint where
=)
tx in advance for your advice
--------------------------------------------
Backster
PS: English is not my natural language. Please
excuse mistakes in writing and grammar. ;)
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- Re: [otrs] "no body found!" - Problem backster
- Re: [otrs] "no body found!" - Problem Martin Edenhofer
