[Fwd: RE: [otrs] OTRS Configuration]

2007-05-15 Thread d . shri
Any Response ??? Thanks, Shrinivas. Original Message Subject: RE: [otrs] OTRS Configuration From:[EMAIL PROTECTED] Date:Mon, May 14, 2007 11:24 am To: "Maurice James Ny" <[EMAIL PROTECTED]> ---

Re: [otrs] problem in otrs framework

2007-05-15 Thread d . shri
Hi Nils, We have installed all the modules and o/p is OK for all modules.We have restarted the Apache also.But still getting the same error while clicking on "package manager" in admin interface. Any other Way to solve this error? Thanks, Shrinivas. > [EMAIL PROTECTED] wrote: >

RE: [otrs] OTRS Configuration

2007-05-12 Thread d . shri
Hi, The details are as follows : OS : Redhat 9 Apache : httpd 2.0.52 mod_perl : 2.0.3 otrs : 2.1.7 Thanks, Shrinivas. > What operating system are you running? I ran into the same problem and I > think I may have the solution > > -Original Message- > From: [EMAIL PROTECTED] [mail

[otrs] [Fwd: OTRS Configuration]

2007-05-10 Thread d . shri
Any reply ? Original Message Subject: OTRS Configuration From:[EMAIL PROTECTED] Date:Wed, May 9, 2007 4:07 pm To: otrs@otrs.org -- Hi, I have confi

[otrs] OTRS Configuration

2007-05-09 Thread d . shri
Hi, I have configured,installed OTRS on my machine.Now I have exim and fetchmail installed on my machine.How to integrate the Exim for outoging mail and Fetchmail for incoming mail/queue ? I have installed the "Apache2::Reload" perlmodule for apache2 but the "Package Manager" of Admin link is

[otrs] exim configuration

2007-04-30 Thread d . shri
Dear All, As i have read the docs of otrs, it is clearly mentioned how we can configure the otrs mail system with exim and fetchmail. My requirement is for outgoing mail use exim and for incoming mail use fetchmail.How can i setup/configure the same with otrs by frontend and backe

[otrs] Apache error for perlrequire module

2007-04-27 Thread d . shri
Hi, I am getting the error " [error] Can't locate LWP/UserAgent.pm in @INC (@INC contains: ../../ /opt/otrs/Kernel/cpan-lib /opt/otrs/ /usr/lib/perl5/5.8.7/i586-linux-thread-multi /usr/lib/perl5/5.8.7 /usr/lib/perl5/site_perl/5.8.7/i586-linux-thread-multi /usr/lib/perl5/site_perl/5.8.7 /usr/lib/