Hi to all,
I would like to explain my problem with OTRS 2.4.4 and ITSM
1.3.1.
I make a new installation of OTRS 2.4.4 and ITSM 1.3.1, I
create service, sla associated to the service, customer user
and set default service.
Now I try to create a new e-mail ticket but wen I select the
service no sla i
Failed {
> my ( $Self, %Param ) = @_;
>
> # check needed stuff
> for (qw(Email)) {
> if ( !defined $Param{$_} ) {
> $Self->{LogObject}->Log( Priority => 'error',
> Message => "$_ not de
I solved by changing Config Options: Framework -> Core::Web
-> WebUploadCacheModule: to FS instead of DB
To anyone who will have the same problem.
Thanks.
Francesco.
- Original Message -
Da : "francesco.simon...@sesaspa.it"
A : otrs@otrs.org
Oggetto : [otrs] Open
Hi, when I try to open a new email ticket with an attachment
different to .txt I have this error:
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time: Wed Feb 25
16:49:21 2009
Message: Can't send message: 354Start mail input; end with
.
! Enable Net::SMTP debug for more info!
Traceback (1488):
Hi to all.
I would like to post you my solution to not delete mail from
pop server. I appreciate any comment and suggestion.
I'll describe you my scenario and my solution.
The pop server is MS Exchange and the number of mail on the
mailbox is around 5000.
I've created a new table for each mailbox t
