Hi
I have OTRS 2.1.2 which is working perfectly for my requirements.But I am
experiencing a strange problem, that all my aliased user group mails are
getting timed out.
Let me explain the things briefly, i am using OTRS for our support ticketing
system.All
the support emails are fetched using fetchmail to a local mailbox.And OTRS
fetches these mails through your cron scheduler.These mails are aliased too for
local users.( A copy of all mails will be delivered to users) Nowadays I am
getting messages in /var/log/maillog as "timeout waiting for input from local
during Draining Input".
Upon Investigation through Google, i found that some thing like
"If e-mail is delivered to a program which generates too much output, then
sendmail may issue an error:
timeout waiting for input from local during Draining Input.
I am suspecting that the OTRS program initiates this error, and is there any
modification steps necessary to nullify this issue.
Regards
Gopal
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