Hi,
Is there any commandline tools to work with change management, like
otrs.CreateTicket.pl or genericagent?
regards,
Haynes Davis
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Thanks Susan and Renee for the reply.
My actual need is to run a bash script on closing a ticket. It will not change
the ticket. Sorry for the initial question being a little confusing.
Regards,
Haynes
-Original Message-
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Beh
Hi,
What are the valid values possible in 'Ticket Commands' while creating a job in
'Generic Agent'. Can we run bash scripts using this feature?
I was looking to run some custom scripts while closing a ticket. Is this
possible? Your help is appreciated.
regards,
Haynes Davis
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