REMOVE
________________________________
From: "yevgeniy.koles...@obi.ua" <yevgeniy.koles...@obi.ua>
To: otrs@otrs.org
Sent: Friday, July 3, 2009 16:22:47
Subject: [otrs] Customer Same ID
Hello All,
In our system to let all customers see all
tickets they all have the same Customer ID. But this feature let them edit
other's customers tickets. So does anyone know how to let only RO of other
customers tickets and RW for own tickets?
I will appreciate any suggestions to solve
this issue.
--
IMPORTANT NOTICE:
This email is confidential, may be legally privileged, and is for the
intended recipient only. Access, disclosure, copying, distribution, or
reliance on any of it by anyone else is prohibited and may be a criminal
offence. Please delete if obtained in error and email confirmation to the
sender.
New Email addresses available on Yahoo!
Get the Email name you've always wanted on the new @ymail and @rocketmail.
Hurry before someone else does!
http://mail.promotions.yahoo.com/newdomains/aa/---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/
