Estaré ausente de la oficina desde el 20/08/2010 y no volveré hasta el
23/08/2010.
I will be out of my office for today. If you need urgent assistance, please
contact me at my cell +54 9 11 3187 2899 or to Natalia Diaz Monnier at +54 11
5550 1388.
---
Estaré ausente de la oficina desde el 29/07/2010 y no volveré hasta el
02/08/2010.
I will be out of my office. If you need urgent assistance, please contact me at
my cell +54 9 11 3187 2899 or to Natalia Diaz Monnier at +54 11 5550 1388.
-
em Mail Address so the
ticket can be issued to the right queue in their system) -> Resolution
rate
The problem is that the user don't know which SLA to chose. What is the
recommendation in this example?
Any ideas will be very welcome.
Thanks in advance.
Marcelo Mangiacavalli
LANXESS S
