I am facing exactly the same issue, but to my understand the issue is due to
the permission being resetted on
/opt/otrs/var/tmp/CacheFileStorable/DynamicField directories.
The permission are getting resetted after you create a new phone ticket.
Can any one please point how to resolve this.
Thank
Thanks Fabian. I am have successfully upgraded to 3.3.4 but i am having problem
with receiving emails and getting the following error:
OTRS-otrs.PostMasterMailbox.pl-10[10365]:
[Notice][Kernel::System::PID::PIDCreate] Can't create PID PostMasterMailbox,
because it's already running
i have che
AddOns on the server directly using the “otrs.PackageManager.pl”, kind of a
checklist thing. (would also work with RHEL 6.5)
Just let me know.
Cheers,
Fabian
Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org]
Im Auftrag von sameer khan
Gesendet: Mittwoch, 19. Februar 2014 06:5
nstallers to do the database modifications. You would
do best to install the 3.1 version on the new system, then upgrade to the 3.2.x
path, then to 3.3. This way you can be sure you did not miss any steps. From:
otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of sameer khan
Sent
first to 3.2 and than to 3.3. I
had no problems to upgrade from 3.1 > 3.2 > 3.3 by following
the steps in the OTRS documentation.
http://doc.otrs.org/3.3/en/html/upgrading.html
Cheers
Reto
Am 18.02.14 15:27, schrieb sameer khan:
H
Hi guys,
I want to migrate from my 3.1.10 system to 3.3.4 ( new server). I have tried
the database dump, but i see it is not working properly i.e. in package manager
on 3.3.4 with database restored from 3.1.10 , i am still packages 3.1.10
version that is from the old system.
I only intend to kee
Dear all
There is a error in the code as EditQuestion doesn't show type as comobox. i am
guessing that what is suppose to show up as. Sorry in advance i didn't know
where to post the bug so i reported it here. If some one can release a patch or
how to fix it will greatly appreciate it
Regards
