...@otrs.org] On Behalf Of sanjeev rao
Sent: Tuesday, January 27, 2009
12:40 PM
To: User questions and discussions
about OTRS.
Subject: Re: [otrs] installation
problem on SUSE 11
i dont think so, can you please check the log files
of apache (access,error logs) and update here
i dont think so, can you please check the log files of apache (access,error
logs) and update here?
--- On Tue, 1/27/09, Bharat Malik bharat.ma...@talentpact.com wrote:
From: Bharat Malik bharat.ma...@talentpact.com
Subject: Re: [otrs] installation problem on SUSE 11
To: otrs@otrs.org
Date:
Hi
I have set the job as
#Consumer Support L1
'move escalation ticket to experts and execute Consumer Support L1 Card' =
{
# get all tickets with these properties
Queue = 'Consumer Support L1::Card',
Escalation = 3,
# new ticket properties
New = {
Hi team
When i will be responding back to customer, the mail
goes with full email list (whatever conversed in internal also),
instead is that possible to send with customer query and our final
answer ?
___
OTRS mailing list: otrs - Webpage:
Hi team
When i will be responding back to customer, the mail
goes with full email list (whatever conversed in internal also),
instead is that possible to send with customer query and our final
answer ?
___
OTRS mailing list: otrs -
