Re: [otrs] : Auto send Statistics by mail weekly

That's just what I was looking for. Thanks very much! *Marcel Sánchez Toledano* 2014-10-08 16:54 GMT+02:00 Sander Goudswaard < s.goudswa...@westerscheldetunnel.nl>: > Example: go to $OTRS_HOME/var/cron and add your own text file, e.g. > marcel_stats > > > > Use these contents (e.g. for quarte

Re: [otrs] : Auto send Statistics by mail weekly

Example: go to $OTRS_HOME/var/cron and add your own text file, e.g. marcel_stats Use these contents (e.g. for quarterly reports): 1 0 1 1,4,7,10 * /opt/otrs/bin/otrs.GenerateStats.pl -n 10101 -r your@email.adddress -s otrs@from_address -m 'OTRS Quarterly Report' -f

Re: [otrs] : Auto send Statistics by mail weekly

use cron. On Fri, Oct 3, 2014 at 12:26 PM, Marcel Sánchez Toledano < marcelsanch...@gmail.com> wrote: > That looks cool! > > Any tutorial, manual or examples anywhere to automate this task? > > Thanks, > > > *Marcel Sánchez Toledano* > > > 2014-10-03 8:06 GMT+02:00 Florian Edlhuber : > >> Hi, >>

Re: [otrs] : Auto send Statistics by mail weekly

That looks cool! Any tutorial, manual or examples anywhere to automate this task? Thanks, *Marcel Sánchez Toledano* 2014-10-03 8:06 GMT+02:00 Florian Edlhuber : > Hi, > > > 03.10.2014 07:09 - Marcel Sánchez Toledano schrieb: > > I was wondering if in OTRS there is the possibility to send sta

Re: [otrs] : Auto send Statistics by mail weekly

Hi, 03.10.2014 07:09 - Marcel Sánchez Toledano schrieb: > I was wondering if in OTRS there is the possibility to send statistics (an > export in .CSV format) automatically by mail once a week, for example. you can use otrs.GenerateStats.pl via cron. :-) -- Florian -

[otrs] Auto send Statistics by mail weekly

Hi, I was wondering if in OTRS there is the possibility to send statistics (an export in .CSV format) automatically by mail once a week, for example. Right now, we make a manually extraction every week but we want to automate this process. Thanks! *Marcel Sánchez Toledano* -