They will be shown on reports when you generate the repot you can see how
many tickets are closed
What you can do is define a closed queue and there transfer the ticket and
keep state open
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Qing
Zhang
Sent:
Hello Nils,
I can not find thos closed tickets through search function either. It looks
some program take those closed ticket.
Best Regards
Zhang Qing
-邮件原件-
发件人: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 代表 Nils Breunese (Lemonbit)
发送时间: 2008年9月26日 16:28
收件人: User questions
