Hi,
Am 14.11.2009 um 08:02 schrieb Sarper SARIDAL:
A customer has 5 tickets from ABC Company
B customer has 4 tickets from ABC Company
ABC company has a total of 9 tickets.
Can we group the incidents so they can both see tickets from ABC
Company.
as you describe it, it is the standard be
Hi all,
I wonder if this is possible :
There are 2 customers from the same company. I want both of them to see each
others requests.
Duplicate companynames are not allowed in the database at least if you
integrate your otrs with Active Directory.
Is there any way of doing this?
A customer has 5
