Hello Everyone,
Can any body let me know if we can make two emails address'es go into one
queue ?
Meaning, 1st email address is used as a system address for a Queue XYZ. Then
we setup another email address (2nd) , select the same queue such that all
the emails to the 2nd email ID will be
Sent: Wednesday, November 03, 2010 4:16 PM
To: otrs@otrs.org
Subject: [otrs] 2 email address'es can go to a single queue
Hello Everyone,
Can any body let me know if we can make two emails address'es go into one
queue ?
Meaning, 1st email address is used as a system address for a Queue XYZ
Hi Winter,
One way to solve this is to setup a postmaster filter which matches the 2nd
email address and sets X-OTRS-Queue as XYZ.
--
Lukasz Hadyna
University of Alberta
AICT Helpdesk
780-492-9005
On Wed, Nov 3, 2010 at 3:15 PM, Silver springs win...@gmail.com wrote:
Hello Everyone,
Can
