Does anybody know if one can autoassign rights to customers ? I need to make
all the queues to be RO by customers so that the tickets remain visible to them
via customer.pl wherever tickets are. There's CustomerGroupAlwaysGroups which
can assign users to groups, but it gives them not only RO but also RW rights to
the group. I found group_customer_user table in OTRS DB I could add records to
via script/triggers/etc.
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