ilto:[EMAIL PROTECTED] On Behalf Of Alo
Anesi
Sent: Thursday, November 02, 2006 1:54 PM
To: User questions and discussions about OTRS.org
Subject: [otrs] Add a field to Customers
I would like to add a field to the Customer user for the Company they
are associated with.
Is there a way
I have searched SysConfig, and I can't seem to find the place to Agents
to set the next ticket state when adding a note.
There's a checkmark on Ticket::Frontend::AgentTicketNote###StateType in
Ticket -> Frontend::Agent::Ticket::ViewNote, but I don't see the option
when I add a note. The only field
itchSupport
Tel: 0845 094 0810
Mob: 0789 444 2068
w: http://www.switchsupport.co.uk
e: [EMAIL PROTECTED]
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Alo Anesi
Sent: 02 November 2006 19:54
To: User questions and discussions about OTRS.org
Subject: [otrs]
I would like to add a field to the Customer user for the Company they
are associated with.
Is there a way to do this?
Thanks,
Alo
---
Aloiamoa Anesi, Jr.
Network Operations Engineer
Blue Sky Communications
478 Laufou Shopping Ctr
Pago Pago, A
