Re: [otrs] Adding feature

2003-03-22 Thread Travis Kelley
Thanks... I don't mind helping with the coding...I just wanted a little direction so I didn't have to start looking through the whole program. I may look into the SetState() function just a little myself. Travis > Kernel/System/Ticket/State.pm -> SetState() is used if a ticket > state

Re: [otrs] Adding feature

2003-03-21 Thread Martin Edenhofer
Hi Travis, On Wed, Mar 19, 2003 at 01:11:07PM -0600, Travis Kelley wrote: > Can anyone help he with adding a feature. I want to add some perl code that > would be executed whenever a user closes a ticket. I have looked through the > code but can't determine where to add stuff so it runs every ti

[otrs] Adding feature

2003-03-19 Thread Travis Kelley
Can anyone help he with adding a feature. I want to add some perl code that would be executed whenever a user closes a ticket. I have looked through the code but can't determine where to add stuff so it runs every time a ticket it closed. Can anyone help me with this? Travis _