Re: [otrs] Adding links using the SOAP interface

** > > ** ** > > Cyrille > > ** ** > > *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf > Of *Gerald Young > *Sent:* mercredi 14 novembre 2012 13:29 > *To:* User questions and discussions about OTRS. > *Subject:* Re: [otrs] Adding links using the

Re: [otrs] Adding links using the SOAP interface

-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Gerald Young Sent: mercredi 14 novembre 2012 13:29 To: User questions and discussions about OTRS. Subject: Re: [otrs] Adding links using the SOAP interface   It depends on what you mean by "supported".  If you pay them, will t

Re: [otrs] Adding links using the SOAP interface

It depends on what you mean by "supported". If you pay them, will they fix or develop for you? Yes. Will it work if you use that hyperlinked method? Yes. (caveat: some of the API *might* have changed since 2009) "Why isn't it documented?" Anything in http://dev.otrs.org is "documentation" for the

[otrs] Adding links using the SOAP interface

Hi all,   I’ve find here http://lists.otrs.org/pipermail/otrs/2009-October/028972.html a way to add links using the SOAP API.   However, this is not documented in OTRS’ admin manual. And, looking at the code, I don’t see anything