hi,

What is the best way for different agent communicating with each other
regarding a particular ticket? Currently, I am using notes for that but
no emails are sent to concerned personnel if a note is added. 


BR

--
ZA

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/

Reply via email to