Hi Gerold,
Thanks for the answer, it was definitely helpful.
Thanks,
Akbar
Gerold Gruber wrote:
Akbar S. Ahmed wrote:
Hi,
Hi Akbar,
I had asked this question previously but did not receive a response.
Is it possible to use OTRS to answer non-English emails?
set the agent's preference to the wanted
Akbar S. Ahmed wrote:
Hi,
Hi Akbar,
I had asked this question previously but did not receive a response.
Is it possible to use OTRS to answer non-English emails?
set the agent's preference to the wanted language.
The admin must configure language specific templates (signature
and others) on some di
Hi,
I had asked this question previously but did not receive a response.
Is it possible to use OTRS to answer non-English emails?
For example, how do you configure OTRS to enable an agent to response to
emails written in Spanish?
Thank,
Akbar
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OTRS m
