[otrs] Appreciations & OTRS Auto Response

2009-12-02 Thread benjamin anamoah
o Response (Leonardo Certuche) -- Message: 1 Date: Tue, 1 Dec 2009 18:43:43 -0500 From: Leonardo Certuche Subject: Re: [otrs] Appreciations & OTRS Auto Response To: "User questions and discussions about OTRS." Message-ID:    

Re: [otrs] Appreciations & OTRS Auto Response

2009-12-01 Thread Leonardo Certuche
Hi, First make sure that your box is sending emails to any domain. To make sure (if you're on a *NIX box), try the following command: mail -s "test mail" u...@domain.com < file where file is a text file that you have in the folder where you issue the command. The content of that file will be the b

[otrs] Appreciations & OTRS Auto Response

2009-12-01 Thread benjamin anamoah
Dear Colleagues, I must first and foremost give gratitiude to some members of the forum who has helped me with their contributions on my Auto Response issue in OTRS; Olivier Sallou, Marco Vaninni, Michael Mayaka, Alexander Halle and especially Michiel Beijen for bringing to me the mistakes i