Raul, if customer is the issue, you need to ensure you have configured AD
also in sysconfig, look for Auth variable and there you should have the
same settings as in Config.pm otherwise you need to add customers into data
base.,
Frontend::Customer::Auth
Regards
2014-10-10 11:59 GMT-06:00 Raul
riday, October 10, 2014 1:02 PM
To: 'User questions and discussions about OTRS.'
Subject: Re: [otrs] Authentication failed for customers - Windows 2012 R2 AD
LDAP
Importance: Low
Raul - sounds like packet capture time...
From: otrs-boun...@otrs.org<mailto:otrs-boun...@otrs.org>
[mai
Raul - sounds like packet capture time
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Raul
Libório
Sent: Friday, October 10, 2014 1:59 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Authentication failed for customers - Windows 2012 R2 AD
LDAP
Marshall,
Yes, I have also read something about that but I can not remember that was
related. I'm looking to find these parameters, if a problem of AD.
Alvaro, my problem is with customers. I'm using the sAMAccountName for
authentication, as the mapping done in Config.pm
Thanks!
Raul Libório
htt
Did you verify what are you using to authenticate as uuid, email,
SAMAccountname, other, that affects too. Also, are you having issues
authenticating agents or customers?
Regards
2014-10-09 15:11 GMT-06:00 Raul Libório :
> Hello
>
> I have an Active Directory installed on Windows Server 2012 R2.
From: otrs-boun...@otrs.org On Behalf Of Raul Libório
Sent: Thursday, October 09, 2014 5:12 PM
Subject: [otrs] Authentication failed for customers - Windows 2012 R2 AD
LDAP
I have an Active Directory installed on Windows Server 2012 R2. The OTRS can
view all users, however, when I try to
Ok bro. Thanks.
Raul Libório
http://rauhmaru.blogspot.com/
openSUSE Member | Linux User #581
On Fri, Oct 10, 2014 at 12:31 AM, Gerald Young wrote:
> Fix Config.pm (If you would like more assistance, you may want to post
> this question in the forum, rather than posting information in this m
Fix Config.pm (If you would like more assistance, you may want to post this
question in the forum, rather than posting information in this mailing list
for all eternity.)
On Thu, Oct 9, 2014 at 5:11 PM, Raul Libório wrote:
> Hello
>
> I have an Active Directory installed on Windows Server 2012 R
Hello
I have an Active Directory installed on Windows Server 2012 R2. The OTRS
can view all users, however, when I try to authenticate, displays error
like username or password is incorrect.
Does anyone have any tips on how to solve?
Thanks
Raul Libório
http://rauhmaru.blogspot.com/
openSUSE Mem
