Hi,
Thanks for the help with viewing items in a queue yesterday.
I have another issue that I can't find how to solve. I would like to automate
the selection of a users "My Queues" based upon their role/group so that they
join the company in a specific department and already have that departments
queues set up for them easily. Does anybody know how to do this?
If not, is there a way of manually selecting the queues at user creation in the
admin panel, instead of having to go through the preferences page or adding the
user and then editing the user straight afterwards.
Cheers,
Dan
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