On Monday, May 10, 2004 11:03 AM
Lionel MARIE <[EMAIL PROTECTED]> wrote:
> Is there a way to hack OTRS (1.2.2) in order NOT to have the owner
> changed after some replies are sent by different operators?
No, there isn't, sorry. The reason is: You have to lock a ticket to work
on it, and you have t
Hello,
Is there a way to hack OTRS (1.2.2) in order NOT to have the owner
changed after some replies are sent by different operators?
Thanks in advance
L.
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