RE: [otrs] Bulk Mail Pop-up

2007-11-30 Thread Corey Bobb
Of Richard Hinkamp - BeSite Sent: Friday, November 30, 2007 2:34 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Bulk Mail Pop-up In your config put: $Self->{'Ticket::Frontend::BulkFeatureJavaScriptAlert'} = 0; And the alerts will not be shown anym

Re: [otrs] Bulk Mail Pop-up

2007-11-29 Thread Shawn Beasley
Hello Cory, > Is it really necessary to pop up a window indicating that a ticket > has This is, as many other things in OTRS a feature that can be shut off. Navigate to your Sysconfig link in the admin panel and search for "bulk". Config Options: Ticket -> Frontend::Agent Ticket::Frontend::Bu

Re: [otrs] Bulk Mail Pop-up

2007-11-29 Thread Richard Hinkamp - BeSite
In your config put: $Self->{'Ticket::Frontend::BulkFeatureJavaScriptAlert'} = 0; And the alerts will not be shown anymore. Richard ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: ht

[otrs] Bulk Mail Pop-up

2007-11-29 Thread Corey Bobb
I have a question / request: Is it really necessary to pop up a window indicating that a ticket has been checked for bulk action every time the box of a ticket is checked? I would think that if bulk action was being performed, it would imply that more then one ticket is going to be chosen?