Hi all,
We use OTRS 3.0.4. on a OpenSuse 11.2 system and that's working fine now.
There's one thing we want to change now and that is a CC address in the new
ticket screen for customers. When customers log in and create a new ticket,
they have to select a queue to put the ticket in and a sub
Hi all,
We use OTRS 3.0.4. on a OpenSuse 11.2 system and that's working fine now.
There's one thing we want to change now and that is a CC address in the new
ticket screen for customers. When customers log in and create a new ticket,
they have to select a queue to put the ticket in and a sub