Help! One of the tickets in our OTRS system keeps spawning the same
email every six minutes. We thought we had stopped it last night but
came in this morning and found a Gigabyte of space had been eaten up and
the emails are still coming!
How can I stop this? Do I need to edit one of the
Buice, David R wrote:
Help! One of the tickets in our OTRS system keeps spawning the same
email every six minutes. We thought we had stopped it last night
but came in this morning and found a Gigabyte of space had been
eaten up and the emails are still coming!
How can I stop this? Do
: Wednesday, May 21, 2008 9:56 AM
To: otrs@otrs.org
Subject: [otrs] Caught in an Email Loop
Help! One of the tickets in our OTRS system keeps spawning the same email
every six minutes. We thought we had stopped it last night but came in this
morning and found a Gigabyte of space had been eaten up