subject:"\[otrs\] Change Priority Settings"

Re: [otrs] Change Priority Settings

2006-07-23 Thread Peter Mayr

Hi, I would like to change the Priority Setting in OTRS, or better to say the meaning of each priority. In addition, I would like to add Priorities to the system. I that possible? it's possible but not trivial. ;-) we had the requirement to change the priorities from a scale of 5 to a scale

[otrs] Change Priority Settings

2006-07-20 Thread Juergen Tolksdorf

Hi, I would like to change the Priority Setting in OTRS, or better to say the meaning of each priority. In addition, I would like to add Priorities to the system. I that possible? thanks in advance regards jtolksdoBe one of the first to try Windows Live Mail.