Hi,
I'm a new OTRS user (just got it installed yesterday). I have one thing I'd
like to change , but I can't figure out where to do this:
In the reply emails from the system or when I answer a ticket, the subject
in the email says something like Re: (TICKET#2010 I'd like to remove or
change
The Ticket Hook can be changed in the config Core:Ticket.
Greets,
Daniel
Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von Andy
Wodfer
Gesendet: Freitag, 16. April 2010 08:51
An: otrs@otrs.org
Betreff: [otrs] Change Ticket# in subject to something else?
Hi,
I'm a new