Re: [otrs] Combine Customer DB with Portal

2003-09-04 Thread Martin Edenhofer
Hi Stefan, On Thu, Sep 04, 2003 at 12:58:45PM +0200, Nagies Stefan wrote: > wie configuriere ich denn das ein kunde alle tickets eines queues sehen > kann? This is an english list! :) However, you can't configure that, because a customer can only see all tickets with the own customer id.

AW: [otrs] Combine Customer DB with Portal

2003-09-04 Thread Nagies Stefan
Hallo... wie configuriere ich denn das ein kunde alle tickets eines queues sehen kann? _ Von: Martin Edenhofer [mailto:[EMAIL PROTECTED] Gesendet: Di 02.09.2003 23:26 An: User questions and discussions about OTRS. Betreff: Re: [otrs] Combine Customer DB with Portal Hi Stefan

Re: [otrs] Combine Customer DB with Portal

2003-09-02 Thread Martin Edenhofer
Hi Stefan, On Mon, Sep 01, 2003 at 10:30:44AM +0200, Nagies Stefan wrote: > i am running OTRS and i am quite happy with it.. > > we also have a portal that uses a mysql db for user authentication... what i > would like to do is to tell otrs that customers log on and are authenticated > with that

[otrs] Combine Customer DB with Portal

2003-09-01 Thread Nagies Stefan
Hi all... i am running OTRS and i am quite happy with it.. we also have a portal that uses a mysql db for user authentication... what i would like to do is to tell otrs that customers log on and are authenticated with that other db...how do i do that? Stefan