>n Tuesday 12 June 2007 19:19:53 Partington, Eric wrote:
>> I understand that you can create tickets via the customer interface/
>> the admin interface and via email... is there a way to create a
ticket
>> via a command line interface?
>I'm doing this using a shell-script that sends a mail to a
: [otrs] Command line query
I am very interested in using OTRS and possibly ITSM as a ticketing/ workflow
management utility to remove many of the manual processes we currently use.
I have a few questions that I would like answers for to help make a decision on
what to use:
I understand that you
On Tuesday 12 June 2007 19:19:53 Partington, Eric wrote:
> I understand that you can create tickets via the customer interface/ the
> admin interface and via email... is there a way to create a ticket via a
> commandline interface?
I'm doing this using a shell-script that sends a mail to a given a
I am very interested in using OTRS and possibly ITSM as a ticketing/
workflow management utility to remove many of the manual processes we
currently use.
I have a few questions that I would like answers for to help make a
decision on what to use:
I understand that you can create tickets via the c
