>
> Sune T. wrote:
> Hi list,
>
> I've been looking a bit at the Company/Customer part in OTRS.
> I'd like to add a level or two, I think. Not sure how else to implement.
>
> As far as I understand, the "Customer" part is the end-user that may or
> may not have access to the customer web-interface.
ubject: [otrs] Company/Customer - addition of "levels".
To: "otrs@otrs.org"<mailto:otrs@otrs.org> <mailto:otrs@otrs.org>
Message-ID:
<307b82f59acec64a963ef7b6284114dd1c1e6...@dkmail01.lint.lyngso-industri.dk><mailto:307b82f59acec64a963ef7b6284114dd1c1e6
Hi list,
I've been looking a bit at the Company/Customer part in OTRS.
I'd like to add a level or two, I think. Not sure how else to implement.
As far as I understand, the "Customer" part is the end-user that may or may not
have access to the customer web-interface.
And Companies let me group mu
