Re: [otrs] Configure Default Sign Key

2008-12-03 Thread Anton Gubar'kov
nt replys. In another word, I want to use a specific > address(maybe not even configured in Postmaster mail account) to be the > outgoing mail address. > > David > > > > -- > > Date: Wed, 3 Dec 2008 23:50:41 +0300 > From: [EMAIL PROTECTED]

Re: [otrs] Configure Default Sign Key

2008-12-03 Thread David Eco
Thanks, Anton. I guess I made mistake. the Sign key seems to be used for encryption purpose. What I wanted is to configure the display email address for outgoing email when Queue agent replys. In another word, I want to use a specific address(maybe not even configured in Postmaster mail account)

Re: [otrs] Configure Default Sign Key

2008-12-03 Thread Anton Gubar'kov
The certs and keys are managed in the Admin area -> S/MIME or PGP. It depends on the encryption software you use. 2008/12/3 Anton Gubar'kov <[EMAIL PROTECTED]> > Hello, David > > You need to load both certificates and private keys for the email address > designated as "Systemaddress" for the queu

Re: [otrs] Configure Default Sign Key

2008-12-03 Thread Anton Gubar'kov
Hello, David You need to load both certificates and private keys for the email address designated as "Systemaddress" for the queue. You will be able to select them in the queue definition then Regards, Anton. 2008/12/3 David Eco <[EMAIL PROTECTED]> > Hi all, > I think the "Default Sign Key" in

[otrs] Configure Default Sign Key

2008-12-03 Thread David Eco
Hi all, I think the "Default Sign Key" in Queue setting is for outbound email display account. For instance, we use [EMAIL PROTECTED] for receiving the tickets, but want to use [EMAIL PROTECTED] for outgoing mail from NOC queue. So we need to set up the display email account for outbound emails