Hi all,

Usually, when a cronjob fails, it sends a mail to user@hostname. 

Some weeks ago, I was testing a Generic Agent task in DEV environment and it 
failed. The job was running as OTRS user, so the mail went to otrs@hostname and 
it went into the system in the first otrs.PostMasterMailbox.pl execution as a 
new ticket.

Since then, every day at 0:10 (first daily execution of 
otrs.PostMasterMailbox.pl) creates a new ticket from the same error.

I've checked and /var/spool/mail/otrs is empty.
SysAdmin -> Mail Account shows only one account: dev-otrs@my_company.com, 
through IMAPS.

How can I force OTRS not to check the local account?

Kind regards,
Juan Clavero

OTRS 3.1 on CentOSLinux [Apache and MySQL]
connected to an Active Directory for Agents and Customers.

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