Re: [otrs] Customer LDAP Auth Issue - not anonymous

2011-05-13 Thread Michiel Beijen
t;>> >>>     CustomerUserPostMasterSearchFields => ['mail'], >>> >>>     CustomerUserNameFields => ['givenname', 'sn'], >>> >>>     Map => [ >>> >>>   # note: Login, Email and CustomerID needed! &g

Re: [otrs] Customer LDAP Auth Issue - not anonymous

2011-05-13 Thread Rory
# note: Login, Email and CustomerID needed! >> >> # var, frontend, storage, shown, required, storage-type >> >> # [ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ], >> >> [ 'UserFirstname', &#x

Re: [otrs] Customer LDAP Auth Issue - not anonymous

2011-05-13 Thread Rory
1, 0, 'var' ], > > [ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ], > > [ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ], > > [ 'UserLogin', 'Login

Re: [otrs] Customer LDAP Auth Issue - not anonymous

2011-05-13 Thread Gadow, Shawn
1, 1, 'var' ], [ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ], [ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ], [ 'UserPhone', 'Phone', 'telephonenumber',

Re: [otrs] Customer LDAP Auth Issue - not anonymous

2011-05-13 Thread Rory
riday, May 13, 2011 9:32 AM > *To:* User questions and discussions about OTRS. > *Subject:* Re: [otrs] Customer LDAP Auth Issue - not anonymous > > > > I'm seeing some strange behaviour now. > After changing the SearchUserDN to the Users container I noticed that it >

Re: [otrs] Customer LDAP Auth Issue - not anonymous

2011-05-13 Thread Gadow, Shawn
s the denial of life." - Germaine Greer From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Rory Sent: Friday, May 13, 2011 9:32 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] Customer LDAP Auth Issue - not anonymous I'm seeing some strange beh

Re: [otrs] Customer LDAP Auth Issue - not anonymous

2011-05-13 Thread Rory
plies with >> >> >> >> UserDN => 'CN=LDAP Lookup,OU=Service >> Accounts,OU=Users,OU=Dept,DC=mydomain,DC=local', >> UserPW => 'mypw123', >> >> >> >> >> >> Shawn G

Re: [otrs] Customer LDAP Auth Issue - not anonymous

2011-05-13 Thread Rory
n everything is settled*. *When nothing can happen to > you. Security is the denial of l**ife*.” – Germaine Greer > > > > > > > > *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf Of > *Rory > *Sent:* Friday, May 13, 2011 8:00 AM > *To:* otrs@otrs.o

Re: [otrs] Customer LDAP Auth Issue - not anonymous

2011-05-13 Thread Gadow, Shawn
ot; - Germaine Greer From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Rory Sent: Friday, May 13, 2011 8:00 AM To: otrs@otrs.org Subject: [otrs] Customer LDAP Auth Issue - not anonymous Hi All, I'm having an issue while authenticating a Customer user against our

[otrs] Customer LDAP Auth Issue - not anonymous

2011-05-13 Thread Rory
Hi All, I'm having an issue while authenticating a Customer user against our windows Active Directory tree and I hope somebody can help me. I've been watching the network traffic on the AD server with Wireshark to see exactly what's happening. Here's the steps: 1. OTRS requests to bind to LDAP u