t;>>
>>> CustomerUserPostMasterSearchFields => ['mail'],
>>>
>>> CustomerUserNameFields => ['givenname', 'sn'],
>>>
>>> Map => [
>>>
>>> # note: Login, Email and CustomerID needed!
&g
# note: Login, Email and CustomerID needed!
>>
>> # var, frontend, storage, shown, required, storage-type
>>
>> # [ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ],
>>
>> [ 'UserFirstname',
1, 0, 'var' ],
>
> [ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ],
>
> [ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ],
>
> [ 'UserLogin', 'Login
1, 1, 'var' ],
[ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ],
[ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ],
[ 'UserPhone', 'Phone', 'telephonenumber',
riday, May 13, 2011 9:32 AM
> *To:* User questions and discussions about OTRS.
> *Subject:* Re: [otrs] Customer LDAP Auth Issue - not anonymous
>
>
>
> I'm seeing some strange behaviour now.
> After changing the SearchUserDN to the Users container I noticed that it
>
s the denial of life." - Germaine Greer
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Rory
Sent: Friday, May 13, 2011 9:32 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Customer LDAP Auth Issue - not anonymous
I'm seeing some strange beh
plies with
>>
>>
>>
>> UserDN => 'CN=LDAP Lookup,OU=Service
>> Accounts,OU=Users,OU=Dept,DC=mydomain,DC=local',
>> UserPW => 'mypw123',
>>
>>
>>
>>
>>
>> Shawn G
n everything is settled*. *When nothing can happen to
> you. Security is the denial of l**ife*.” – Germaine Greer
>
>
>
>
>
>
>
> *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf Of
> *Rory
> *Sent:* Friday, May 13, 2011 8:00 AM
> *To:* otrs@otrs.o
ot; - Germaine Greer
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Rory
Sent: Friday, May 13, 2011 8:00 AM
To: otrs@otrs.org
Subject: [otrs] Customer LDAP Auth Issue - not anonymous
Hi All,
I'm having an issue while authenticating a Customer user against our
Hi All,
I'm having an issue while authenticating a Customer user against our windows
Active Directory tree and I hope somebody can help me.
I've been watching the network traffic on the AD server with Wireshark to
see exactly what's happening. Here's the steps:
1. OTRS requests to bind to LDAP u
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