Hi PPL,
I've Upgraded to 2.2.1 and I have A problem with customer LDAP auth.
My config.pm is the same as in a previous version, but LDAP doesn't work.
the Logs show:
[Mon Jul 23 17:54:52 2007][Notice][Kernel::System::CustomerAuth::DB::Auth]
CustomerUser: No auth record in 'customer_user' for 'cliente.teste'
(REMOTE_ADDR: 127.0.0.1)
my config.pm relating to the customer is:
$Self->{'Ticket::Frontend::CustomerInfoCompose'} = 1;
$Self->{'Ticket::Frontend::CustomerInfoZoom'} = 1;
$Self->{'Ticket::Frontend::CustomerInfoQueue'} = 0;
$self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
$self->{'Customer::AuthModule::LDAP::Host'} = '10.0.0.1';
$self->{'Customer::AuthModule::LDAP::BaseDN'} = 'dc=iplei,dc=pt';
$Self->{'Customer::AuthModule::LDAP::GroupDN'} =
'cn=otrsclient,cn=Users,dc=iplei,dc=pt';
$Self->{'Customer::AuthModule::LDAP::AccessAttr'} = 'member';
#$Self->{'Customer::AuthModule::LDAP::UserAttr'} = 'DN';
$Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName';
$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} =
'CN=Administrator,CN=Users,DC=iplei,DC=pt';
$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = '@[EMAIL PROTECTED]';
$Self->{CustomerUser} = {
Name => 'LDAP Backend',
Module => 'Kernel::System::CustomerUser::LDAP',
Params => {
Host => 'serveriplei.iplei.pt',
BaseDN => 'dc=iplei,dc=pt',
SSCOPE => 'sub',
UserDN => 'CN=Administrator,CN=Users,DC=test,DC=pt',
UserPw => 'password',
},
AlwaysFilter => '',
CustomerKey => 'sAMAccountName',
CustomerID => 'mail',
CustomerUserListFields => ['sAMAccountName', 'cn', 'mail'],
CustomerUserSearchFields => ['sAMAccountName', 'cn', 'mail'],
CustomerUserPostMasterSearchFields => ['mail'],
CustomerUserNameFields => ['givenname', 'sn'],
Map => [
[ 'UserSalutation', 'Title', 'title', 1, 0,
'var', '', 0 ],
[ 'UserFirstname', 'Firstname', 'givenname', 1, 1,
'var', '', 0 ],
[ 'UserLastname', 'Lastname', 'sn', 1, 1,
'var', '', 0 ],
[ 'UserLogin', 'Username', 'sAMAccountName',
1, 1, 'var', '', 0 ],
[ 'UserEmail', 'Email', 'mail', 1, 1,
'var', '', 0 ],
[ 'UserCustomerID', 'CustomerID', 'mail', 0, 1,
'var', '', 0 ],
],
};
The problem seems to be that in the sysconfig screens, in
Frontend::Customer::Auth the values there are for DB backend and not LDAP.
I went thru the manual several times and couln'd find the answer.
Do I have to change the values in the sysconfig screens? Is there a way to
configure this using only the text files?
What am I missing?
Thank you all
--
Rui Silva
http://rukinhas.no-ip.org
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