Hi,
i have been editing options following the manual (
http://doc.otrs.org/2.3/en/html/x1778.html )
So far everything seems to work fine.
Now i would like to seperate the default setting : E-mail/Login:
this because the fact that it shows everywhere twice the same info.
CustomerLogin.dtl shows the output,
there i see :
# <tr>
# <td>$Text{"Login"}: </td>
# <td> <input type="text" name="Username"
value="$QData{"UserLogin"}" size="25" maxlength="50"/></td>
# </tr>
<tr>
<td>$Text{"Email"}/$Text{"Login"}: </td>
<td> <input type="text" name="Email"
value="$QData{"UserEmail"}" size="25" maxlength="50"/></td>
</tr>
it sounds logic that i uncomment the lines with # and remove /$Text{"Login"}
in config.pm i see:
[ 'UserLogin', 'Username', 'login', 1, 1, 'var', '',
0 ],
[ 'UserEmail', 'Email', 'email', 1, 1, 'var', '',
0 ],
# [ 'UserEmail', 'Email', 'email', 1, 1, 'var',
'$Env{"CGIHandle"}?Action=AgentTicketCompose&ResponseID=1&TicketID=$Data{"TicketID"}&ArticleID=$Data{"ArticleID"}',
0 ],
in mysql i have :
the login and email field.
is this the right way to activate it?
what does [ 'UserEmail', 'Email', 'email', 1, 1, 'var',
'$Env{"CGIHandle"}?Action=AgentTicketCompose&ResponseID=1&TicketID=$Data{"TicketID"}&ArticleID=$Data{"ArticleID"}',
0 ], mean?
and can someone explain 1, 1, 'var', '', 0 ], ?
thanks!!
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
