[otrs] DB error?!

2008-01-09 Thread Jeff
Neither myself or root show up under User Management, but both can login. Yet, both myself and root show up in Users <-> Groups Management. The test customer doesn't show up under Customer Users, and can't login. Yet, It does show up under Customer Users <-> Services. Any help would be appreci

[otrs] db error

2007-10-22 Thread Peter Hoogkamer
Hello everybody, Since today I am no longer able to send emails to my otrs::itsm system. I did a manual PostmasterPOP3 execute and this was the result: Message 1/1 ([EMAIL PROTECTED]) ERROR: OTRS-PM3-10 Perl: 5.8.8 OS: MSWin32 Time: Mon Oct 22 14:35:48 2007 Message: No PriorityID for 3 nor

Re: [otrs] DB Error with mod_perl 2

2005-11-18 Thread Matt M.
Well, I have found a simple workaround. I thought of this before but wanted to find a *real* fix. I simply created a symbolic link from the location of my mysql socket file to /tmp/mysql.sock. Everything seems to be working fine now, and the speed improvement is remarkable. Much faster! Not su

[otrs] DB Error with mod_perl 2

2005-11-17 Thread Matt M
Hi All, I'm having trouble with OTRS with mod_perl 2. Thanks to looking through the archives and reading posts on the subject I was able to get this far. The problem now is that I get a DB error which follows: Traceback: ERROR: OTRS-CGI-99 Perl: 5.8.3 OS: linux Time: Thu Nov 17 13:55:51 20